STEP 1
Download the SmartHome app
Search for MSmartHome in the App Store on an iPhone, or Google Play on Android. The app is listed as SmartHome (MSmartHome). Install it.
How to set up the Midea SmartHome app for every room in your home, switch rooms on and off, choose heating or cooling, set schedules and see how much energy you use. Covers one room on its own, or several rooms on one outdoor unit.
Free from the App Store and Google Play, shown as SmartHome (MSmartHome). It lets you control each room from your phone, at home or while you're out.
It replaced the older Midea Air and Nethome Plus apps. If your user manual mentions one of those, use SmartHome instead.
Each room has its own indoor unit on the wall, and every one is added and controlled on its own in the app. Some homes have one outdoor unit feeding several rooms.
If several rooms share one outdoor unit, they need to agree on heating or cooling. Part 04 explains this.
You only do this once. Set up one room first, then repeat for the others.
Search for MSmartHome in the App Store on an iPhone, or Google Play on Android. The app is listed as SmartHome (MSmartHome). Install it.
Open the app and choose to sign up. Enter your email address and choose a password, then log in.
Whoever creates the account looks after the home in the app, and can invite the rest of the family later (step 14).
Midea units are put into set-up mode with their remote control, so have the remote for the room in your hand before you start.
Set-up has to be finished within 8 minutes of the unit being switched on at the wall. If it has been on for a while, switch it off at its wall switch, wait a minute, then switch it back on just before step 5.
Stand in the room with the unit. In the app tap +, choose Air conditioner, then your model. Choose your home Wi-Fi and type in its password.
If your unit has Bluetooth, the app may find it by itself and show it as waiting to connect. Tap it and follow the steps.
When the app asks, point the remote at the unit and use the SET button to choose AP. AP stands for access point, the unit's own set-up Wi-Fi.
If your remote has no AP setting, press the LED button 7 times within 10 seconds instead.
The app passes your Wi-Fi details to the unit and the unit joins your router. This can take a minute or two, so keep the app open.
Give the room a name you'll recognise, such as Main bedroom or Lounge.
Go to the next room with its remote and repeat steps 4 to 6, one room at a time, until every unit is in the app.
All your rooms then show on the app's home screen, each with its own controls.
Tap a room on the home screen to open its controls.
Tap the power button to switch the room on or off. Use the dial, or + and -, to set the temperature you want the room to be.
Most people are comfortable at 20 to 22°C for heating and 23 to 25°C for cooling. Each degree lower in summer, or higher in winter, uses more energy.
Pick what you want the room to do. Each mode is shown by its own symbol in the app.
Heats or cools by itself to hold the temperature you set.
Cools the room on warm days.
Heats the room, often more cheaply than other heating.
Takes damp out of the air without cooling it much.
Moves the air without heating or cooling.
Choose a fan speed, or Auto to let the unit decide.
Turn on swing to move the air up and down the room. Some models can also move it side to side, so the whole room gets an even feel.
Depending on your model, you may also see:
Let the app do the work, and see what it costs to run.
Use a timer to switch a room on or off later. For something that repeats, set up a schedule in the app's scenes, such as warming the bedrooms before you get up and again in the evening.
On models that show it, such as Breezeless E, open a room to see how much electricity it has used for the day, week, month or year. It's a good way to spot a room that's running more than you thought.
Invite the people you live with to join your home in the app. They download SmartHome, make their own account and can then control the rooms too.
SmartHome works with Amazon Alexa and Google Assistant. In the app go to Account, then Third-party services, and link the one you use. You can then say things like "turn the lounge to 21 degrees".
Only for homes where one outdoor unit feeds more than one room.
All the rooms are fed by one outdoor unit. It can heat the house or cool it, but not both at the same time.
Cool, Dry and Fan can all run together. Heat can't run alongside any of them.
Set the stopped room to the same kind of mode as the others, or switch off the room that's asking for the opposite.
In winter keep every room on Heat. In summer keep them on Cool, Dry or Fan. Avoid Auto on several rooms at once, as two rooms on Auto can end up asking for opposite modes.
Most problems are Wi-Fi problems, and most are quick to fix.
The units remember your old Wi-Fi, so after a new router or a password change they need adding again. For each room, follow steps 3 to 6 with the new network.
If a room still won't connect, use the help in the app: Account, then Help and Feedback.
If the app or the unit shows a warning or a code, write down the code and which room it's in. The app's Check function runs a self-test on the unit.
Look the code up in your unit's user manual, which Midea publishes on each product page at mideauk.co.uk. Please don't keep switching it off and on, as the code tells an engineer what the unit needs.
Tick each one off as you go. Nothing here is saved or sent.
Midea keep their own help for their app and air conditioners.
Midea UK support: midea.com/uk/support. Customer service is on 0333 900 1101, Monday to Saturday 9am to 6pm, or service_uk@midea.com.
User manuals: on each product page at mideauk.co.uk.
In the app: Account, then Help and Feedback.
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