The buttons on your Samsung wall unit's remote, what each mode does, WindFree, timers and keeping it clean, and what to do if something isn't right. Written from Samsung's UK and European user manuals.
No batteries: it charges from light. WindFree, MAX, Dry Comfort and AI Auto.
2025 modelsThe same remote. Cebu has no WindFree or Dry Comfort, so those buttons do nothing.
2025 modelsTakes 2 × AAA batteries and has a separate Timer button. Most steps here still apply.
Before 2025Samsung prints many buttons as symbols, so yours may look a little different from the drawings. If an option is missing, your unit doesn't have it.
Everything you need day to day.
The SolarCell remote has no batteries. Leave it face down somewhere light and the solar panel on the back charges it. A full charge lasts up to two years.
You can also charge it from a USB-C cable in the bottom (not supplied). The screen shows Low battery, Charging and Complete.
Point it straight at the indoor unit with nothing in the way. The remote's screen lights for 5 seconds after each press.
Not working? Charge it, and keep it away from fluorescent lights, which can block the signal.
Power starts and stops it. Mode steps through AI Auto, Cool, Dry, Fan and Heat.
Each mode is explained in Part 02.
Use the Temperature/Fan speed button. It moves 1°C at a time: 16 to 30°C in AI Auto, Cool and Heat, and 18 to 30°C in Dry. Fan has no temperature.
Can't change it? The unit is in Fan or MAX.
Choose Auto, Low, Med, High or Turbo with the Temperature/Fan speed button. Auto is best most of the time.
You can't change the fan in Dry or MAX, or in Cool while Good Sleep is on.
Press Direction to set the flaps to a fixed position, swing up and down, swing side to side, or move in all directions.
Don't move the flaps by hand.
What each one does and what's normal.
Works out the best setting by itself, cooling between 22 and 28°C or heating between 20 and 28°C. AI Auto needs the unit connected to Wi-Fi. Press AI Auto to go straight to it.
After switching on, the fan may wait 3 to 5 minutes so it doesn't blow cold air at you.
In cold, damp weather it stops for 5 to 12 minutes to defrost the outdoor unit. The Defrost light shows, the fan stops, you may see steam outside and the remote won't respond until it's done. It keeps heating down to -15°C outside.
Cools to your temperature. Works with outside temperatures up to 46°C. Condensation on the unit on a humid day, and water dripping from the pipes outside, are both normal.
Removes moisture on muggy days. It sets the fan itself. Dry Comfort (its own button) dries the air while holding your temperature. On a multi split, Dry Comfort runs as ordinary Dry.
Moves the air round the room. There's no temperature to set.
Comfort and keeping it clean.
Cool air seeps gently out of thousands of tiny holes in the front instead of blowing from the flap, so there's no draught. Press WindFree to turn it on or off.
Works in Cool, Dry and Fan. Samsung suggest 24 to 26°C in Cool. Not on Cebu.
Press MAX for the quickest cooling or heating. Press again to go back to normal.
Press Options, move with the Temperature/Fan speed button, and press Options again to choose. In it you'll find:
In Cool or Heat, choose Good Sleep in Options and set 30 minutes to 12 hours. The unit adjusts for a comfortable night and switches off at the end.
Samsung suggest 26°C for cooling and 22°C for heating.
The remote has no clock, so timers count hours from now.
To cancel, set the timer back to 00. On and off can't be set to the same time. For timers by the clock and by day, use the SmartThings app.
Keep it clean, and know what's normal.
When the filter light shows on the unit, clean the filter (Samsung suggest every 2 weeks). Then go to Options, Settings, Filter reset.
Wipe the WindFree front panel once a month.
Shows the set temperature and small lights for Wi-Fi, Filter, Defrost, Timer/Good Sleep, AI Auto and Auto Clean.
The Wi-Fi light stays on when connected. Too bright at night? Turn it off in Settings, Lighting.
If the display keeps blinking or shows a code, switch the unit off and on again. If it comes back, write down the code and contact your installer.
Lost the remote? Use the SmartThings app, and ask your installer for a replacement.
Tick them off as you try each one. Nothing here is saved or sent.
Samsung keep the full user manual for every model on their UK website.
Manuals: samsung.com/uk/support, then search for the model number on the label of your unit.
The app: search SmartThings in the App Store or Google Play.
Your yearly service keeps the system running efficiently and keeps your warranty in place.